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If so, please try the solutions below and let us know if you are still unable to resolve your issue.

  1. Try using a different browser (e.g., Chrome, Firefox, Edge, or Safari). Internet Explorer is causing some known issues that we are currently working to resolve.
     
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  4. Tap CTRL+F5 once you are on the ABP Portfolio page. This will refresh your screen and may clear the errors.

If you are still unsuccessful in resolving your issue, please call our Support Center at 919-929-0461 between 8:30 a.m. and 5:30 p.m., Monday through Friday.

 

Supported Browsers

On a desktop or laptop, we support the current and previous major releases of Google Chrome, Firefox, Microsoft Edge, and Safari on a rolling basis. Each time a new version is released, the ABP will begin its process of verifying that the new version will work with ABP applications.  

To download the latest release from these browsers, follow the links below:

Windows 10 Operating System or Higher

Mac OS 10.X

Minimum System Requirements for Mobile Apps

If you are currently participating in the MOCA-Peds pilot, your tablet or smartphone must meet the following minimum system requirements:

  • Apple Devices: iOS 9.0 or newer
  • Android Devices: 6.0 (Marshmallow) or newer

Why should I update my browser?

Using the latest release of a browser provides:

  • A more secure online experience: New browser releases offer the latest security enhancements, bug patches, etc.
  • A better user experience: Older, out-of-date browsers may make websites harder to interact with and view.

Screen Resolution

This website is best viewed with your screen resolution set to 1024 x 768 or higher. Please refer to your computer's display settings for information regarding how to check or modify this setting.

Additional Requirements

  • In order to use this website, you must have JavaScript and cookies enabled within your browser. Please refer to your browser's help section for information regarding how to check or modify these settings.
  • To view some documents on this website, we recommend that you use the most recent version of Adobe Reader.
  • Some features of our PDF documents may not function as designed when using select browser-native PDF viewers. For best results, please install and configure your browser to use the most recent version of Adobe Reader.